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Blue-Collar LeadershipBlue-Collar Leadership
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  • Store: Gear, Books, and More
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Connection is the Key to Communication

Straight Talk is character-based communication training for leaders, customer service, sales, support personnel, those on the front lines… anyone who wants their message to be received, not just heard.

Schedule a 30-minute call with Mack Story
Packages/Pricing

The Communication Gap

Information Is Not Communication

People are overloaded. Much of what gets said or sent gets filtered out. Information alone isn’t enough when it comes to effective communication.

Connection Multiplies Communication – And Builds Trust

Leaders and team members who connect build trust and increase influence. Those who communicate without connection fail to build the trust and influence needed for their communication to be effective.

Who You Are Determines How You Connect

Character is what determines our ability to connect. The ability to connect is what determines how (or if) our message is received.

Straight Talk: The Power of Effective Communication

Straight Talk: The Power of Effective Communication teaches character-based principles for connecting first, then communicating with influence. A culture of connection has a head start. Communication is more than the message. It is how the message is shared and how it is received — and that is determined by the character of the people on both sides. Develop the ability to connect, and you will multiply your ability to communicate.

What the Organization Gets: Fewer mixed messages, more trust, less “us vs. them,” and instructions people want to follow.

What they learn in the room:

  • Why connection leverages communication
  • How to connect first, so the message is received
  • How to build trust and influence through communication
  • How to remember names and treat people like they matter
  • Skills for difficult dialogue and hard conversation situations

Built For: 

☑️ Supervisors, project managers, superintendents, customer service, sales, foremen, team leads, managers…anyone at any level who needs to improve their communication skills

☑️ Manufacturing, construction, trades, logistics, operations, public works, government,

☑️ Companies needing more trust and better communication organization wide

Not Built For: 

❌ Someone looking for corporate presentation skills

❌ Leaders who won’t listen

❌ Companies looking for a “check-the-box” program

Questions or Ready to Get Started: Schedule a 30-minute call with Mack Story

How This Works 

Most companies begin with a 2-4 hour on-site session, followed by supporting book studies and access to Blue-Collar Leadership® Academy, so the training does not stop when we leave. Choose a package that fits your needs, budget, and aligns with how fast and how far you want to go.

1) A 30-minute Intro Call

We learn about your team, your challenges, and your goals.

2) Live, On-site Session

Most companies begin with 2 – 4 hours of training for the initial session.

3) Learn. Grow. Apply.

The live session is just the beginning. The Blue-Collar Leadership® books and Academy videos keep it from fading by next Friday. Behavior changes day to day, not in a day.

4) See Communication Improve

More trust. Better teamwork. Better relationships. People feel heard.

Need something different? We also offer: 

  • Keynote to open a meeting, conference, or to kick off corporate training
  • Motivational/Inspirational year end wrap up or kickstart to the new year
  • Multi-session series if you want multiple training sessions
  • Online video course only, if a live session isn’t preferred
  • Straight Talk: The Power of Effective Communication book, e-book, and audiobook. 

Watch us in action!

Order Your Copy of Straight Talk
Straight Talk Online Video Training Course
Listen to Audiobook Sample
Preview Sample Chapters

Frequently Asked Questions

Can I see you speaking on this topic?
This Blue-Collar Leadership® Academy preview video offers a sample of the online training course on Straight Talk: The Power of Effective Communication. The content is also very similar to what we could cover in a live training session on this topic. However, our live sessions are much more engaging, entertaining, and filled with motivational/inspirational stories.

How long is this program?
Straight Talk: The Power of Effective Communication is available as a keynote (~1 or 2 hours), breakout session, half-day or full-day workshop, multi-session series, and online video training course (~8 hours in 15 minute videos). Most companies begin with a 2-4 hour session (Recommended). 
Who is this training for?
Leaders, supervisors, front-line team members, support staff, and anyone who needs to be effective in communicating.
Is this training virtual or in person?
We offer both options: an in-person on-site live training session for your team or keynote for your conference as well as our online video training course through Blue-Collar Leadership® Academy.
Is there a print-friendly program summary?
Click here to download the print-friendly program summary.

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